IHI Patient Safety Congress

    May 14–16, 2024 | Gaylord Palms Resort & Convention Center | Orlando, FL, USA





    About the IHI
    Patient Safety Congress

    The Institute for Healthcare Improvement (IHI) Patient Safety Congress brings together people who are passionate about ensuring safe, equitable care for all. Re-set and re-energize your focus on safety with immersion workshops, CPPS review courses, impactful keynotes, and rigorous, relevant sessions.

    kaveh congress circle

    Kaveh Shojania

    Professor and Vice Chair (Quality & Innovation) in the Department of Medicine at the University of Toronto

    Dr. Kaveh Shojania is Professor and Vice Chair (Quality & Innovation) in the Department of Medicine at the University of Toronto.  Dr. Shojania’s research has focused on identifying effective strategies for improving healthcare quality. He has published approximately 200 papers indexed in Medline, including the New England Journal of Medicine, JAMA and the Lancet. Google Scholar lists over 20,000 citations to his work. In addition to his own research, Dr Shojania helped shape publishing related to healthcare quality though his work as Editor-in-Chief at BMJ Quality & Safety. During his tenure (2011-2020), the journal’s impact factor rose to consistently rank in the top few spots among the 90+ journals in its category, including health care quality and safety as well as health services research, clinical informatics, health policy, and medical education.  In 2023, Dr. Shojania worked with staff at IHI on a rapid review of applications of artificial intelligence to healthcare delivery. This work continues as part of an expert working group Dr Shojania is co-chairing for the Lucian Leape Institute assessing the patient safety opportunities and risks associated with the implementation of Generative Artificial Intelligence applications in healthcare.

    2022 Keynote Kedar_Mate_Circle

    Kedar Mate

    IHI President and Chief Executive Officer

    Kedar Mate, MD, is President and Chief Executive Officer at IHI, President of the IHI Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College. His scholarly work has focused on health system design, health care quality, strategies for achieving large-scale change, and approaches to improving value. Previously Dr. Mate worked at Partners In Health, the World Health Organization, Brigham and Women’s Hospital, and served as IHI’s Chief Innovation and Education Officer. He has published numerous peer-reviewed articles, book chapters, and white papers and has received multiple honors, including serving as a Soros Fellow, Fulbright Specialist, Zetema Panelist, and an Aspen Institute Health Innovators Fellow. Dr. Mate graduated from Brown University with a degree in American History and from Harvard Medical School with a medical degree. You can follow him on Twitter @KedarMate.​

    Beth Daley Ullem circle_0

    Beth Daley Ullem

    Activist for safety and quality in health care

    Beth Daley Ullem, MBA, is a nationally recognized governance expert and activist for safety and quality in health care. Beth works with health system leadership teams, boards, and industry leaders to advance the quality and safety of patient care. Beth was the project lead and lead author for the IHI White Paper Framework for Effective Governance of Health System Quality. She contributed to the governance guidelines for the HHS National Action Plan to Advance Patient Safety and on other health care metric development efforts. Beth is also a co-founder of Patients for Patient Safety US, a patient advocacy organization where she co-leads the public policy and AI safety efforts. Beth serves on the board of IHI and formerly served on the boards of Solutions for Patient Safety (SPS), a 100+-hospital pediatric safety network, the Society to Improve Diagnosis in Medicine (SIDM), and the Center for Healthcare Value (now Catalysis). Beth left her career as a consultant with McKinsey to advance her passion of safety driven by the loss of her son to a medical error in 2003.


    Donald M. Berwick, MD, MPP

    President Emeritus and Senior Fellow Institute for Healthcare Improvement

    Dr. Donald Berwick, President Emeritus and Senior Fellow, Institute for Healthcare Improvement, is a recognized leading authority on health care quality and improvement. Former Administrator of the Centers for Medicare & Medicaid Services and a pediatrician by background, Don has served as faculty of the Harvard Medical School and Harvard School of Public Health and as staff of Boston's Children's Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women's Hospital. In addion, he was Vice Chair of the US Preventive Services Task Force, the first Independent Member of the American Hospital Association Board of Trustees, Chair of the National Advisory Council of the Agency for Healthcare Research and Quality, member of the Institute of Medicine's (IOM's) Governing Council, member of the IOM's Global Health Board, and served on President Clinton's Advisory Commission on Consumer Protection and Quality in the Healthcare Industry.

    Nasim Afsar_0

    Nasim Afsar

    Senior Vice President and Chief Health Officer at Oracle Health

    Nasim Afsar, MD, Senior Vice President and Chief Health Officer at Oracle Health, is relentlessly focused on advancing the health and care of the world, through Healthy People, Healthy Workforce, and Healthy Business. She leads Product Strategy, Global Market Strategy & Entry, and Third-Party Partnerships. Last year, her team delivered higher quality of care for over 2 million people (Healthy People), saved physicians and nurses nearly 200,000 hours (Healthy Workforce) and positively impacted the financial performance of clients (Healthy Business). She leads Oracle Health’s Steering Committees on AI/ML in Healthcare, Retail in Healthcare and Payers. Her team has a focus on health equity, working closely with key stakeholders globally. She also works on building the larger ecosystem of health care, including working closely with payers, retail, pharma, food and beverage and public health agencies. Dr. Afsar previously served as Chief Operating Officer, University of California, Irvine (UCI), leading inpatient and ambulatory operations, emergency services, building and construction, and police services. She also led health system contracting and was the executive for population health management. Previously at University of California, Los Angeles Health, Dr. Afsar served as Associate Chief Medical Officer leading large-scale health system initiatives and as Chief Quality Officer for the Department of Medicine, overseeing population health initiatives.

    Tim Cunningham, RN,

    Tim Cunningham

    Emory University Faculty and Board President for Clowns Without Borders

    Tim Cunningham, RN, is former Co-Chief Well-Being Officer at Emory Healthcare and the Woodruff Health Sciences Center at Emory University and is faculty at the Nell Hodgson Woodruff School of Nursing at Emory. He collaborates with interprofessional teams to support structural and systemic well-being change for healthcare teams and professionals, university staff and faculty, researchers, learners, and community members. His clinical background is emergency nursing and his publications discuss ways as to how we can practice compassion in the most challenging of settings. Cunningham’s first passion was in the performing arts—theater, clown, dance and acrobatics. He worked as an actor for nearly a decade in various regional theaters in the US and internationally. It was because of those experiences he began work with Clowns Without Borders in 2003. A small non-profit organization, Clowns Without Borders sends professional artists into war zones, refugee camps and other zones of crisis with the simple mission of catalyzing laughter and playfulness. Cunningham has performed in more than 20 countries with the clowns, he has served as Executive Director of Clowns Without Borders and now serves as Board President. It was working in a pediatric ward in pre-earthquake Haiti that inspired Cunningham to study nursing. He graduated from the University of Virginia School of Nursing in 2009 and then worked as an emergency/trauma nurse at the UVA Health, Children’s National Medical Center and New York Presbyterian, Cornell. Cunningham completed his Doctorate of Public Health at the Mailman School of Public Health, Columbia University in 2016.


    What Attendees Say

    “It re-energized my passion for patient safety.”

    “You get the opportunity to hear from those who have been successful in improving patient c​​are.”

    “Re-connecting with other Patient Safety professionals... while re-igniting the drive to produce safer care.”

    “The folks that they bring in to provide education and training at Congress – these folks are doing it right.”

    “The classes were wonderful but so was the opportunity to learn from colleagues. ”

    Get the most out of the IHI Congress

    Hotel Information

    Call for Posters

    Pre-Conference Workshops

    This year's program aims to galvanize Congress participants and the health care community to move beyond common approaches to safety that focus on “finding and fixing” circumscribed harms, to moving upstream to anticipate and prevent harms, and strengthen the ecosystem conditions that are necessary for transformational and sustainable improvements to safety. This vision is operationalized at Congress for organizations and individuals: Organizations can transform and maintain enduring safety performance across health care settings by implementing the National Action Plan, and individuals can build knowledge and competencies to lead and support system and local level improvements.

    The IHI Congress brings together a diverse group of individuals and organizations, spanning various disciplines and continents. Congress participants range from students, researchers, and early-career professionals, to seasoned safety executives, officers, and long-time leaders in the safety space. Attendees enjoy networking sessions, receptions, and access to our exhibitor and poster hall, where both professional relationships and bonds of friendship are built and strengthened year after year.

    Immersion workshops that strengthen competencies and forge the path for collective action around safety, for both foundational and advanced participants. Keynotes that address key topics in safety while entertaining and inspiring. Sessions that provoke, educate, affirm, and energize. And much more!

    Prices and discounts






    3-Day Full Conference


    Groups of 3 or more

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