IHI National Forum Agenda and Venue

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    Keynotes

    Explore tracks and sessions


    Choose from over 150 sessions to attend, organized through 10 tracks vital to the improvement of care.

    Building Improvement Capability

    Embedding a culture of continuous improvement throughout a system

    Sessions include:

      • Filling Your Quality Improvement Toolbox: Starter Edition
      • Taking Successful Improvements to Scale
      • The Foundations of Quality Improvement in Health Care
      • Using the Dosing Approach to Build Capability
      • The Psychology of Change: People-Driven Methods to Unlock Resistance & Unleash QI
      • Back to Basics: Building Essential Quality Improvement Skills

      See All Sessions & Descriptions

    Moving from Volume to Value

    Conducting business with the mission to create sustainable health care value for patients

    Sessions include:

      • Hot Topics in High Value Health Care
      • Journeying from Volume to Value for Everyone
      • Code Green: The Economics of Acute Care Redesign
      • Reducing Readmissions Through Communication with Transitional Care Services
      • See to Solve: Translating Toyota
      • 7 Proven Paths for Engaging Physicians Around Cost
      • Value Management: A New Approach to Making Cost Reduction Part of your Quality Strategy
      • Achieving Hospital-Wide Patient Flow

      See All Sessions & Descriptions

    Equity

    Improving access and outcomes with communities that have been systematically marginalized

    Sessions include:

      • Queer Eye for the QI
      • Pursuing Equity: Moving from Information to Action
      • Developing a Dashboard to Measure Health Equity
      • Moving Beyond Diversity: Two Organizations Improving Workplace Equity
      • Creating Healthcare Justice: Understanding and Eliminating Racism in Health Systems

      See All Sessions & Descriptions

    Joy-in-Work

    Encouraging a physically and psychologically safe workplace and appreciating the purpose behind our work

    Sessions include:

      • Co-Design an Environment Where Staff Thrive
      • Leadership Models for Co-producing Joy in Work
      • Building a Peer Support Program
      • Playing Your Way to Improved Team Communications
      • Second Victim Support: Helping Healers Heal

      See All Sessions & Descriptions

    Improvement Science

    Applying concepts and tools of improvement science to drive meaningful change

    Sessions include:

      • Skin in the Game: Accountability and Pressure Injury Analytics

        • Improved Patient Flow Using Quality-Based Pathways
        • Using Communications Strategies to Accelerate Quality Improvement
        • Data Visualization for Quality Improvement
        • Learning Statistical Thinking through Games
        • Large Scale Change is Easy, Right? Insights & Tips
        • Empathy-Based Innovation Lab Toolkit in a Box
        • The Psychology of Change: People-Driven Methods to Unlock Resistance & Unleash QI

        See All Sessions & Descriptions

    Person-Centered Care

    Putting people, patients, and care partners at the heart of every decision to improve care

    Sessions include:

      • EmPATHic Innovations: Patients Solve Your Problems
      • The Role of Primary Care in Accountable Care Organizations
      • Design Ideal Experiences with Focused Care Centers
      • Scaling Communication and Resolution Programs
      • Are Frequently-Admitted ED Patients in Fact MVPs
      • Navigating Opioid Crisis: Journey Maps & Relationships
      • Toward A Personalized Patient Experience: Approaches from Inside and Outside Healthcare
      • Healthcare Service Coproduction and its Improvement: How Does it Work?

      See All Sessions & Descriptions

    Leadership

    Encouraging new ideas, behaviors, and actions for the challenges of today

    Sessions include:

      • Activating Rising Leaders to Improve Care
      • Chief Quality Officer - Leading Quality Across a System
      • Driving out Waste to Return the Money
      • High-Impact Leadership Behaviors in Daily Practice
      • The Board's Role in Governing Quality
      • High-Impact Leadership: Teamwork at a Grand Scale

      See All Sessions & Descriptions

    Population Health

    Improving outcomes for populations with diverse needs through partnerships between health systems and communities

    Sessions include:

      • Population Health Strategies for Behavioral Health
      • Reducing Length of Stay at a Correctional Hospital
      • The Opioid Crisis – Transforming Care in the ED and Beyond
      • How to Screen for and Address Social Needs Across the Lifespan
      • Using QI Bundles to Improve Maternity Care: Outcomes and Lessons from the Field
      • A How To Guide to Tele-Behavioral Health
      • A City-Wide Network to Improve Child Health and Narrow Equity Gaps

      See All Sessions & Descriptions

    Patient Safety

    Reducing harm and preventing mortality across the continuum of care

    Sessions include:

      • Health Systems are Merging: What Could Go Wrong?
      • A Novel Ambulatory Quality & Safety Infrastructure
      • Measuring Harm: Tools for Today, Tips for Tomorrow
      • Leading Large-Scale Change to Reduce Stillbirth
      • Key Factors to Creating a Culture of Safety
      • Achieving Safety II via Resilience Engineering
      • Successful Practices to Optimize Root Cause Analyses and Actions (RCA2)

      See All Sessions & Descriptions

    Care and Health for Older Adults

    Meeting the needs of a growing population of older adults

    Sessions include:

      • Hospital at Home: Is Your Organization Ready?
      • Improving Care to Live Well with Dementia
      • Telemedicine Cuts Avoidable Long-Term Care Transfers to Emergency Department
      • 1 Year After Diabetes Deprescribing: Our Journey
      • Co-Designing to Empower Family Caregivers
      • 4Ms as Best Care for Older Adults: Implement & Sustain

      See All Sessions & Descriptions

    Session Presenters


    NHS England logo
    American Hospital Association logo
    Beth Israel Medical Center logo
    David Geffen School of Medicine logo
    Einstein logo
    Johns Hopkins School of Medicine logo
    Mayo Clinic logo
    Memorial Hermann logo
    Mount Sinai logo

    What Attendees Say

    “It’s m​y favorite event of the ye​ar.”

    Jerilyn L. Crain, Patient Advocate, Kaiser Permanente

    “The best conference in health care.”

    Angela Kramer, Director, BayCare Health System

    “​​​Absolutely amazing!”

    Helen Burn, Maidstone and Tunbridge Wells NHS Trust

    “I go every opportunity I get.”

    Gaye Hay, Director Accreditation, Hendrick Health System

    “A wonderful conference.”

    Elizabeth Koszarek, Performance Improvement Consultant, Rush University Medical Center

    “Enjoyable and soul enriching.”

    Kenneth Boren, President,​ Boren Family Foundation

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    Scholarships

    Prices

    $1,350

    CONFERENCE

    $450

    SUNDAY PRE- CONFERENCE

    $650

    MONDAY PRE- CONFERENCE

    $2,350

    4-Day Full Conference

    $350

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    Venue


    Orlando World Center Marriott
    8701 World Center Drive
    Orlando, FL, USA


    Availability is limited and booking early is strongly recommended. There is a discounted rate available at the venue for $256 per night. For additional hotel options, visit our website.

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